Privacy Policy

This page was last modified on Wednesday, October 26, 2021.

We believe it is important to protect your privacy. On this page we will tell you what data we collect when you use our website, why we do that and how we ensure that you can use our website properly. This will give you an idea of ​​how we work exactly. This privacy policy applies to the services of AndereWijn BV. Of course we are not responsible for the privacy policy of other sites or social media. By using this website you indicate that you accept our privacy policy.

Who is responsible for your data?

We only collect data about you that you (actively) leave on our website. For example, when you subscribe to our newsletter or place an order.

AndereWijnBV is responsible for the processing of your personal data.

Anna Paulownastraat 25
2518 BA Den Haag
Netherlands
KvK: 63259702

This privacy statement applies to all use that AndereWijn can (have) make of personal data obtained by it from everyone who has had contact with AndereWijn and/or has visited our website(s).

What data do we store?

Your personal data. You leave this with us when you order something from us. This data is stored with us on secure servers for an indefinite period of time.

If you subscribe to the newsletter, you leave your email address and name with us. We store these on secure servers for unpaid periods.

If you email us, we store this email correspondence on secure servers.

Our partners in the chain

In order to pack orders, we share your address details with our distribution partner C.J. Hendriks Warehousing in Amsterdam. They use our own software and do not and never have electronic data from us.

We share your address details with our logistics partner DPD, otherwise they cannot deliver your package.

For what purpose do we store your data?

We store your personal data in order to process your order and to correspond with you. For example, we ask for your telephone number when you place an order and/or create an account. So that we can call you if there is a problem that we would like to solve in consultation with you.

Giving feedback on our website

If you have an account, you can always give feedback on specific wines that you have purchased from us and on our service. This feedback is placed unfiltered and directly on our website without our intervention.

When you have placed an order, you can receive an invitation by email a few weeks later to give feedback on the wines that you have purchased or on our service. This feedback is also placed unfiltered and directly on our website without our intervention.

For people who have not placed an order with us, it is also not possible to give feedback on our wines or our service. And of course we never post feedback ourselves. We can respond to feedback that you or someone else has given on our website.

All posted feedback can be traced back to the person who posted the feedback, but the only name that is published on our website as a source is the name that you typed yourself.

Newsletters

We periodically (but not too often) send newsletters about offers or events that we organize. At the bottom of each newsletter is a link that you can use to unsubscribe. If you unsubscribe, you will never receive a newsletter from us again.

Deleting your personal data

Of course, you have the right to have us delete your personal data from our servers. If you want, please send us an email or call us.

There may be situations in which you do not want to delete your data (yet), for example if there is an outstanding invoice or a package is still in transit.

Cookies

We only use cookies to make our site work properly and to measure the use of our website.

We do not share information about your site visit with others. For example, you will not see an advertisement from us on social media after (and because) you have visited our website.

Disable cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some functions on our (and other) websites will no longer function properly.

We do not share or sell your data to anyone

It's very simple.

Questions or comments?

You can always contact us via contact@anderewijn.nl .